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Canceling an order

Canceling an order

If it's been less than an hour since your purchase, and the seller hasn't sent the item yet, you can cancel your order yourself. Otherwise, you'll need to contact the seller and ask them to cancel it ...

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Tracking your item

Tracking your item

You can follow your package online all the way to your shipping address when the seller uploads tracking information. How to track an item If your seller is using a tracked shipping service, it's ...

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Retracting a bid

Retracting a bid

If you've made a mistake when bidding on an item, you can retract your bid in certain circumstances. Whenever you place a bid, you're agreeing to buy the item if you win the auction. However, in ...

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